Our website takes all order data as per the customers input when using the system. It is the customer’s responsibility to inform Nsaidey.com via email ([email protected]) of a failed or partial delivery.
Deliveries on parcel via Lalamove delivery, ABX or Poslaju shipping are made on selected working days @ hours only.
Only consignment note generated by Nsaidey.com is acceptable for delivery.
The receiver have to be at the collection address during collection hours as stated under courier service info. No refunds and re-collection of shipments for unattended collection.
Please note that no refunds will be given once the parcel has been collected by courier riders / dropped to collection point or courier branch. If the collection fails, it is the customer's responsibility to inform Nsaidey.com if so, but there will be no refunds or discount for failed collections.
No cancellation/change/refund of orders after confirmation, subject to any matter arise.